Reservations can only be done through the website ‘GOODBEERSPA.COM’. Only fully paid reservations are valid. The Good Beer Spa holds the right to cancel any reservation and to deny access to the premises.
Any cancellation within 72 hours preceding the service results in the loss of the total amount this is also applicable for Gift Vouchers.
Medical certificates and other exceptional circumstances are not taken into account in the event of cancellation.
In case of delay to a fixed appointment, the full price will be charged, however, only the remaining time will be used.
The total amount will be due even if the number of people is less than the initial reservation.
With more than 72 hours to the event, the payment can be refunded or can be rebooked only once within 12 months.
All appointments made within 72 hours of the event are neither postponed nor reimbursed in the event of cancellation, whether partial or total payment.
A refund on a gift voucher is not possible.
In order to take full advantage of the spa, we advise our customers to arrive at least 5 minutes in advance.
If you prefer another drink to the beer we provide, you can bring it yourself.
We ask our customers to take a shower before using the facilities.
For health and safety reasons, wearing slippers is mandatory. You can bring your own or we can provide them for 5 euro.
Gift vouchers: gift vouchers are valid until the date indicated on the voucher. They are not extendable.
In order to guarantee availability within the time limits of your voucher, you must reserve at least 2 weeks before the expiration date. Otherwise, we will not be responsible if your voucher is no longer be valid.
The management reserves the right of entry.
We reserve the right to refuse entry to intoxicated persons. In case of doubt, an alcohol tester will be decisive. Anyone with a blood alcohol content of more than 1,5 ‰ could be refused entry. This will be regarded as a late cancellation and will result in the loss of the entire deposit.
Any misuse of the facilities or any event causing extraordinary cleaning services will be fined 100€.